Dental Patient Care Coordinator

Company: Accelerate Dental
Location: Pocatello
Posted on: February 13, 2026

Job Description:

Job Description Job Description Fellows Family Dental | 1598 Delphic Way, Pocatello, ID About the Practice Fellows Family Dental is a growing, family-oriented dental practice known for our fun, relaxed, and dedicated team culture. With a strong and loyal patient base and continued growth, we’re excited to add a dependable and patient-focused Front Desk / Patient Coordinator to our team. This role is ideal for someone who enjoys being the first point of contact for patients, thrives in a fast-paced environment, and values teamwork and professionalism. Position Summary The Front Desk / Patient Coordinator plays a vital role in delivering an excellent patient experience while keeping daily operations running smoothly. You’ll work closely with our clinical and administrative teams to manage scheduling, patient communication, insurance coordination, and front office workflows. Schedule Monday: 11:00 AM – 7:00 PM (no lunch) Tuesday & Wednesday: 7:00 AM – 5:00 PM (lunch 1–2 PM) Potential Thursday hours (11:00 AM – 5:00 PM) beginning in April Key Responsibilities Greet patients and provide a warm, professional first impression Schedule appointments and manage patient flow Answer phones and respond to patient inquiries Verify insurance, collect payments, and maintain accurate records Utilize Eaglesoft for patient scheduling and documentation Support the team with day-to-day administrative needs Required Skills & Qualifications Prior dental front office experience preferred Experience with Eaglesoft is a plus Strong communication and interpersonal skills Excellent organization and time-management abilities Dependable, professional, and team-oriented Positive attitude and strong work ethic Practice Culture Culture Keywords: Fun, Relaxed, Dedicated We value reliability, teamwork, and a positive mindset Ideal candidates are punctual, hardworking, and ready to contribute Compensation & Benefits Pay: Starting at $20/hour (higher for Office Manager–level experience) Dental benefits Paid Time Off (PTO) 401(k) with employer match Uniforms/Scrubs provided Continuing Education (CE) support Team lunches and occasional staff celebrations Why Join Fellows Family Dental? Stable, growing practice with strong patient demand Supportive, close-knit team environment Opportunity to grow with the practice as we expand services and hours About Fellows Family Dental & Our Support Partner Fellows Family Dental is a locally owned, doctor-led family practice. The doctor maintains full clinical autonomy and leads the culture and patient care within the practice. The practice partners with Accelerate Dental , a non-corporate dental support organization. Simply put, Accelerate helps with behind-the-scenes support like recruiting, HR, payroll, and operations — so the doctor and team can focus on patient care, teamwork, and a positive work environment. This is not a corporate dentistry model . You will work directly for the practice, alongside the same team and doctor, with added resources and support in place to help the practice and team thrive. Powered by JazzHR jF0fuTWefp

Keywords: Accelerate Dental, Pocatello , Dental Patient Care Coordinator, Healthcare , Pocatello, Idaho