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Client Services Representative

Company: Apollo Intelligence Operating LLC
Location: Pocatello
Posted on: November 19, 2021

Job Description:

SurveyHealthcareGlobus (SHG), is one of the fastest growing healthcare market research communities, with our connections surpassing over 450 clients to help deliver groundbreaking care solutions for patients. Our mission is to accelerate health innovation and we are fortunate enough to serve some of the most cutting-edge companies in the world, all focused on life changing medications and therapies.?SHG, which recently acquired OMR Research and is now partnered with Apollo Intelligence, is going through changes that, without our employees, wouldn't have been able to happen. With these constant improvements, we make sure to keep our community in the loop with our monthly company-wide meetings, biweekly CEO meetings and our weekly team meetings. We embrace diversity and operate in a strong and encouraging environment, with opportunities to continually gain feedback and invest in the various futures SHG provides.While SHG is focusing on changing and becoming the leader in the healthcare market, our number one focus is our employees, and investing in each of their growths and advancements to ensure our employees are fulfilling their potential while also being able to focus on their and their family's own needs. We ensure our employees are being taken care of through our competitive benefits package, wage increases and a number of ways to receive quarterly and yearly bonuses and raises, as well as paid holidays and PTO to ensure they're feeling taken care of, physically and mentally.?SHG is currently abiding by previous CDC guidelines, and is committed to preparing our offices for a safe and efficient return.Job Summary:Client Services Representative's role is to plan, coordinate and execute project activity in order to meet client deadlines. Project Managers direct project activity, review questionnaire, and report daily activity and invoice. Data collection related to market research is a primary responsibility along with maintaining active communication with internal staff and external clients.Benefits:SHG offers frequent opportunities for advancement, continuous learning opportunities, supportive staff culture and a full benefits package, including, but not limited to, an Open PTO policy, 401K and 401k Matching, Fertility/IVF HRA, medical, dental and vision, and Employee Assistance Plan.Principal Duties and Responsibilities:

  • Manage day-to-day project related inquiries, ensuring timely response and insight.
  • Effectively communicate and collaborate with teammates and clients.
  • Ensure that projects are resources and implemented correctly and on time.
  • InvoicingQualifications and Skills:
    • Proficient in Microsoft Suite, specifically Excel, Outlook and Teams
    • Positive "Can Do" Attitude
    • Good verbal and written communication skills
    • Open to coaching and constructive criticism.
    • Excellent attention to detailPI152344686

Keywords: Apollo Intelligence Operating LLC, Pocatello , Client Services Representative, Sales , Pocatello, Idaho

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