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Inbound Call Center Agent- Retention/ Sales Work from Home (Idaho)

Company: inspiro
Location: Pocatello
Posted on: November 12, 2021

Job Description:

Job Description Our people, our culture: This is InspiroNation Want to Work from home or on-site? IF you live in the CDA, ID/ Spokane, WA/ Moscow, ID/ Lewiston, ID area we provide all necessary equipment; you will only need a direct connection to your modem that meets our internet speed requirements. Want to be a FULLY REMOTE AGENT and use your own equipment? YOU MUST RESIDE IN IDAHO and meet minimum computer, accessories, and internet specs in order to perform the essential position functions. Please ensure you MEET ALL MINIMUM REQUIREMENTS by completing the Inspiro Remote Agent Tech Requirements Verification Form: Once complete, we will contact you via provided phone number or email address. Live your 2021 vision and WIN THE FUTURE by starting your career with Inspiro. Be successful as a TOP Retention or Sales Professional with one of the below available positions: Inbound Retention Agent - $14.50 - $37.00/ hour Full Time ( $500 New Hire Bonus) As a Retention Agent you will be using all your available tools and resources to persuade the customer to continue DISH Network services, without giving up after the first objection. Sometimes callers will be upset, and occasionally they may just be calling to lower their bill. Regardless of the reason a customer is calling in- we want to show empathy to the customer, identify their concerns, overcome any objections they may have, and SELL them on keeping their account/services with Dish. Inbound Sales Agent - $14.00 - $32.00 / hour, Full Time As a Sales Agent you will be responsible for sharing knowledge and enthusiasm about pricing, services, and technology for DISH Network. 100% inbound calls explaining the value of products and services, overcoming objections, and building client's trust with absolutely no cold-calling Requirements: 1 year of Sales experience preferred Goal oriented, self-motivated, confident, thick skinned, thorough and tenacious Adaptable and flexible to change. Willing to work the shift and hours Self-Motivated to successfully exceed goals while consistently striving to be a top performer Tech savvy with the ability to efficiently navigate around a desktop computer Perks of Employment: Highly competitive base hourly rate, coupled with an Exceptional Commission Structure $500 Milestone Bonus - $250 after 90 days and $250 after 120 days conditions apply 40hrs/ week with opportunity for overtime AWESOME BENEFITS Full Medical, Dental, Vision, Tenure accrued PTO, paid holidays, Life Insurance, LTD, STD & 401k with 3% match Discounts up to $600 annually on Dish services for all Employees $500 Employee Referral Bonus with no cap $25 Internet Stipend per month after 60 days of employment Business casual dress attire on-site with casual Fri/Sat/Sun Discounts up to $600 annually on Dish services for all Dish L.O.B Employees RESPONSIBILITIES as Retention or Sales Agent: Build quick rapport with new and existing customers using assertiveness and confidence to cultivate long-term client relationships through a foundation of trust and value. Apply sales methodologies and problem-solving strategies to best position DISH's products and services while providing individualized solutions to customers and closing all sales with integrity Use web-based tools to stay current on industry-wide products, features, and services Consistently exceed in all metrics Other similar and/or related duties as assigned As a company we strive for our Leadership Team to be promoted from within. We have several career paths for our employees to pursue within Operations, Training, Workforce, Quality Assurance, Upper Level Management and more InspireYourNext by becoming a part of the Inspiro family AND APPLY NOW Inspiro On-site address: 200 W Hanley Ave. Coeur d'Alene, ID 83815 Company Description Inspiro is a pioneering leader in global customer experience management. With headquarters in the Philippines and offices in Coeur d'Alene, ID; and Managua, Nicaragua, we blend tech-savvy and a people-centric approach to deliver omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries. Our Values -Trust -Excellence -Accountability -Malaskit -Meritocracy -Respect

Keywords: inspiro, Pocatello , Inbound Call Center Agent- Retention/ Sales Work from Home (Idaho), Sales , Pocatello, Idaho

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