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Dispatcher - Transport

Company: Reed Hurst Trucking
Location: Pocatello
Posted on: November 6, 2019

Job Description:

Location: Pocatello, ID Job Title: Dispatcher Reports to (Title): Operations Manager - solid line Lead Dispatcher - dotted line Type of position (Full-time, Part-time, Contractor): Full-time Exempt / Non-Exempt: Exempt About the Company : Reed Hurst Trucking, Inc., headquartered in Pocatello, ID, is a family-owned company with 30 years in the transport business. A 50-truck carrier specializing in transport of cryogenic gases; we operate out of multiple terminals in the west. This customer focused company has recently grown in size and continues to expand with opportunities in existing and new market segments. Job Summary: Reporting to the Operations Manager, the Dispatcher is part of a small team responsible for scheduling product transport and coordinating closely with both drivers and customers. The Dispatcher will maintain accurate scheduling information regarding both drivers and customers and will remain completely up to date regarding issues including equipment status, driver availability, weather and road conditions, and evolving customer requirements. Effective communication and interpersonal skills are critical. Significant administrative responsibilities including computer system work related to building driver trips and consolidating information for customer billing are also involved. Duties and Responsibilities: Create the daily schedule, specific driver assignments, and required documentation for all assigned drivers and locations consistent with customer requirements. Ensure driver HOS logs and time/activity records are accurately recorded and compliant. Provide day to day work direction and guidance to drivers regarding to policies, procedures, and practices. Monitor compliance related to federal/state regulations, company policy, and best practice. Coordinate with Locations and Maintenance regarding both driver and equipment safety, readiness, and availability. Coordinate effectively with all concerned in the event of actual or potential schedule variations. Provide real time after hours support including nights/weekends as required, and/or vacation/holiday coverage as scheduled. Seek feedback from both drivers and customers; resolve concerns or relay appropriately. Support driver hiring, orientation, and training; provide performance feedback to managers. Provide input toward the continuous improvement of operations and processes; and for efficiency, cost control and cost reduction efforts. Qualifications and Work Experience: High School graduate or GED required. Associate's degree or college level coursework preferred. Minimum 3-5 years in Transport related roles including Dispatch. Minimum 2 years of management/supervisory experience. Knowledge of DOT, OSHA, and HAZMAT requirements and regulations. Computer skills; familiar with transport related software i.e. TMW Truckmate, PeopleNet. Class A CDL a plus. Critical Success Factors: Collaborative team player with strong interpersonal skills. Customer service focused. Organized and process oriented; able to prioritize effectively and meet deadlines. Nimble; thrives in a fast paced and sometimes chaotic environment. Careful attention to accuracy while also multi-tasking. Looks for improvement opportunities; identifies and solves problems. Good judgement and personal integrity. Benefits: - Benefits include health insurance (medical, dental, vision); paid vacation and holidays; life insurance, and 401k. Equal opportunity employer (MFDV)

Keywords: Reed Hurst Trucking, Pocatello , Dispatcher - Transport, Professions , Pocatello, Idaho

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