Data Center Hardware Technician III
Company: DMI (Digital Management, LLC)
Location: Pocatello
Posted on: June 20, 2022
Job Description:
DMI (Digital Management, LLC.), the world's first end-to-end
mobility company, combines all the skills and services necessary to
deliver mobile enterprise solutions. Built to reinvent business
through mobility, DMI has expertise in mobile strategy, UX, web,
and app development, omni-channel commerce, brand and marketing,
IoT and big data analytics, and secure device and app management.
The company's unique, integrated approach to mobility has resulted
in dramatic growth as well as an expanding client base, which
includes hundreds of Fortune 1000 commercial clients and all
fifteen U.S. Federal Departments. DMI is headquartered in Bethesda,
MD, with satellite offices around the world. The company was named
one of the 2018 Top Workplaces in the Washington, DC area by The
Washington Post and received Inc. Magazine's Hire Power Award as
one of the top 100 Private Job Creators in the US. Additional
information is available at www.dminc.com and on LinkedIn , Twitter
, Facebook , and Instagram .
About The Opportunity
DMI (Digital Management, LLC.) is looking for a Data Center
Hardware Technician III (must have an active Top Secret Clearance)
to support a government customer. This position is in support of a
federal government customer's infrastructure and data center
services. As a whole, the team supports thousands of virtual,
physical, and cloud based servers, services, and backup and storage
devices; hardware and software platforms; physical and virtual
server and desktop images; enterprise patching, storage, refresh,
and other initiatives. Specifics of this position are outlined
below:
Responsible for the installation of various types of Information
Technology (IT) hardware devices and cabling in a data center
environment. This position requires the intermediate knowledge of
data center hardware and systems to include the ability to
interpret the manufacturer's guides for installation into data
center racks, the understanding of space, power, and cooling
requirements, as well as mounting hardware specifications.
Duties And Responsibilities
- Evaluate Data Center infrastructure requirements (rack space,
network, power, cabling, etc.) and coordinating necessary resources
to prepare space for the installation of equipment.
- Coordinate necessary facilities resources such as electric and
cooling for specialized equipment such as high-powered storage area
networks and large servers requiring redundant power.
- Provision the cabling, floor cut outs, and rack rails and
mounting hardware for the installation of IT devices and systems
such as servers, switches, routers, power cables, fiber and copper
cables, power distribution units, and keyboard, video, and mouse
(KVM) components.
- Perform end-to-end installation of patch cables both fiber and
copper as well as management cabling and cross connect
cabling.
- Perform troubleshooting assistance such as rebooting, visual
check of system indicator lights, and perform the replacement of
suspected failed installation components (fiber, cables,
connectors, iDRAC, power distribution units) in conjunction with
the systems engineers to enable the system to return to an
operational state.
- Follow labeling standards and collect, track, and update all
configuration changes and inventory information in an Excel
spreadsheet, SharePoint, or data center information systems.
- Adhere to all data center safety rules and policy as well as
installation standards. Shall perform other duties as required such
as un-crating and unboxing large numbers of system and pallets of
gear and subsequent removal of refuse to keep the data center clear
of all walkway hazards
- Proficiency in ability to generate interpret wiring and cabling
diagrams in Visio and CADD. Proficiency in Microsoft Office
(Project, Excel, Word, etc
- Monitors data center IT and environmental systems for failures
and coordinates with vendors or repair technicians for repairs or
replacements.
- Assist the Government client in developing, managing,
sustaining, and using a tracking database and scanning gun for
hardware inventory control, including IT and system equipment,
warranty status, and maintenance agreement applications.
- Manage (i.e., stock, store, issue), control, document, sustain,
and maintain expendable and non-expendable parts and tools and
cable inventories of the Government client and vendor
equipment.
- Perform IT and system hardware maintenance and IT or system
equipment replacement services in response to requested
maintenance.
- Keep Data Center infrastructure and IT equipment in operating
condition consistent with OEM requirements, performing corrective,
adaptive, and preventative maintenance tasks as needed and/or
scheduled.?
- Possess the ability to perform copper and fiber communications
cable installations and terminations as well as utilize test
equipment to certify the terminations are to manufacturer
standards.
- Provide timely problem resolution.
Qualifications
Qualifications
- Minimum of six years of data center hardware and cable
installation experience.
- Active Top Secret Clearance required (Interim TS clearance may
be considered on a case-by-case basis)
- An associate's degree or vocational degree in Information
Technology Systems is preferred.
- Possess knowledge of National Standards as pertaining to Data
Center IT infrastructure including Building Industry Consulting
Service International (BICSI), Telecommunications Industry
Association TIA-606 and TIA-942. (BICSI) Installer 2 for both
Copper (INSTC) and Fiber (INSTF)
- Computing Technology Industry Association (CompTIA) A+
certification required.
Location and other information:
- There is no opportunity to telework or work in alternate
facilities.
- No travel is anticipated.
- Hours: Monday - Friday between the hours of 6AM and 6PM, except
on Federal holidays.
- Dress code: Business casual or better
Min. Citizenship Status Required: US Citizen
Physical Requirement(s)
- The nature of the Hardware Engineer duties have some physical
demands such as pulling, cabling, lifting, kneeling, crawling,
etc.
- Required to lift IT equipment during installation and removal
along with installing communications cabling under a raised
floor
- Be able to lift up to 50 pounds for short periods of
- Use cable termination equipment, test equipment, power tools
(sawzall, drill, crimping tools, ) for the tasks as required for
the position.
- Use tools to include wrenches, screwdrivers, and power
tools
- Operate manual forklifts and data center rack lifts as required
for the tasks for the
- Wear safety gear (e.g. safety shoes, goggles, glasses, hearing
protection) while performing
Working at DMI
D MI is a diverse, prosperous and rewarding place to work. Being
part of the DMI family means we care about your wellbeing. As such,
we offer a variety of perks and benefits that help met various
interests and needs, while still having the opportunity to work
directly with
a number of our award winning, Fortune 1000 clients. The following
categories make up
Your DMI Wellbeing
- Community - Blood drives, volunteering opportunities, Holiday
parties, summer picnics, Tech Chef, Octoberfest just to name a few
ways DMI comes together as a community.
- Convenience/Concierge - Virtual visits through health
insurance, pet insurance, commuter benefits, discount tickets for
movies, travel and many other items to provide convenience.
- Development - Annual Performance management, continuing
education and tuition assistance, internal job opportunities along
with career enrichment and advancement to help each employee with
their professional and personal development.
- Financial - Generous 401k match for both pre-tax and post-tax
(ROTH) contributions along with financial wellness education, EAP,
Life Insurance and Disability help provide financial stability for
each DMI employee.
- Recognition - Great achievements do not go unnoticed by DMI
through Annual Awards ceremony, service anniversaries, peer-to-peer
acknowledgement through Give-A-Wow, employee referral bonuses.
- Wellness - Healthcare benefits, Wellness programs, Flu Shots,
Biometric screenings, on-site lactation rooms provide employees
with several wellness options.
Employees are valued for their talents and contributions. We all
take pride in helping our customers achieve their goals, which in
turn contributes to the overall success of the company.
The company does and will take affirmative action to employ and
advance in employment individuals with disabilities and protected
veterans, and to treat qualified individuals without discrimination
on the basis of their physical or mental disability or veteran
status. DMI is an Equal Opportunity Employer
Minority/Female/Veterans/Disability.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security
investigation and must meet eligibility requirements for access to
classified information. US citizenship may be required for some
positions.
Job ID: 2021-22094
Keywords: DMI (Digital Management, LLC), Pocatello , Data Center Hardware Technician III, Professions , Pocatello, Idaho
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