Front Office Assistant - 1st Choice Pocatello
Company: Bingham Memorial
Posted on: June 12, 2021
We are looking for highly motivated individuals to join our ever
growing team here at Bingham. You must be willing and able to learn
new skills and adapt to change often, as the medical field is ever
changing. You must have good communication skills and be detail
oriented. We have multiple providers of all specialties and are
located in several of our surrounding areas. If you are looking for
a rewarding and fulfilling career and enjoy fast paced environments
this will be a good fit for you.
Minimum Education: High School Diploma.
Minimum Work Experience: 3+ years related clinical experience in
a physician's office preferred
Required Licenses / Certifications: Current BLS
Required Skills, Knowledge, and Abilities: The Front Office
Clerks have the responsibility for following policy in the overall
operation of the clinic's front office. The Front Office Clerk
reports directly to the Front Office Supervisor or Clinic
When a patient enters the clinic, the Front Office staff smiles
and welcomes the patient. Answering the telephone in a professional
and caring manner at all times. Greeting all patients in a
courteous and a professional manner. Registering patients as part
of the check in process and obtains all the necessary requirements.
Collects co-pays. Collect payments and maintain the cash drawer.
Maintain all daily stats. Preparation of clinic paperwork per
provider. Ensures all phones calls and messages are sent to the
back office staff and/or providers on Practice Partner. Receiving
all office mail and distribute to appropriate personnel. Scheduling
all patient appointments including calling patients to remind them
of their appointments. Scanning all clinic documents and indexing
patient intake, eligibility and consents in EMR as instructed.
Thanks the patient for visiting the clinic upon discharge.
Participates in daily clinic team huddles with the other front and
back office staff members to foster better communication and
prepare for better patient care and patient experiences. Supports
quality improvement activities by taking an active role in
selecting quality improvement goals, developing plans on how to
improve, carrying out the improvement plans, and reviewing the
outcomes to assess how to move forward. Must be available at all
times during clinic hours, unless pre-approved by clinic manager.
Other duties as assigned. Must be available to cover all clinics as
instructed by Manager. May be required to travel to other BMH
Keywords: Bingham Memorial, Pocatello , Front Office Assistant - 1st Choice Pocatello, Other , Pocatello, Idaho
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