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Social Services Coordinator/Administrative Aide

Company: The Salvation Army
Location: Pocatello
Posted on: May 3, 2021

Job Description:

Description Job Opportunity Closes: 04.30.2021 The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Application Instructions: Complete the online job application, upload resume. To apply online go to: om/juaxdadk To apply in person, go to The Salvation Army Pocatello Corps 400 N Fourth, Pocatello, ID 83201. Please bring a resume and complete the application provided to you. Questions, contact Lieutenant Ernie Evans at or call 208.232.5318. Lt. Evans is the sole point of contact for questions about this position. Recruiting Accommodation Statement: To obtain assistance with accommodations related to the Americans with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email , attention Eric Hansen or Sheila Jordan. Scope of Position: The SSC/AS provides support to the administrative operations of the outpost office assisting to keep operations effectively functioning and is responsible to implement and lead the outpost's Social Services programs to ensure compliance with program policies and procedures. In so doing the Social Service Coordinator/Administrative Support manages the personnel, records, communications, and material resources of the department. The SSC/AS is responsible ensure clients receive, or alternatively is responsible to provide, promptly delivered direct or referral services to meet family and individual material, emotional, and spiritual needs. The scope of service provided is determined by the outpost's social services program. The SSC/AS communicates with persons seeking assistance in person or by telephone, assesses stated needs to render available aid, performs data entry and clerical tasks, creates records, files, and keeps work areas organized and supplied. Knowledge, Skills, and Abilities: Knowledge required: use a computer effectively and efficiently in the working environment; use standard office machines (e.g., fax, copier, multi-line telephone, keyboard); use standard office practices and procedures; read, write, and speak the English language to express ideas and communicate effectively. Skill required: type 40 wpm; perform data entry using database program; use Microsoft software (primarily Outlook, Word and Excel; occasionally Publisher and PowerPoint) to correctly create basic documents (notes, letters, memos, emails) and reports; use basic math (add, subtract, multiply, divide); establish effective working relationships; attention to detail, operate a motor vehicle. Ability required: Work and communicate effectively with groups and individuals to gain interest and support for The Salvation Army. Interact with all individuals using generally accepted business behaviors and standards. Use interpersonal skills to deal effectively with others in favorable and unfavorable situations. Train, plan, and direct the work of others. Organize, prioritize, and plan own work to meet competing deadlines. Multitask, i.e., change work focus or respond to change of conditions and interruptions in work-flow. Learn new systems and procedures. Problem solve, i.e., the ability to identify problems and find effective solutions. Work with minimal supervision high degree of independence. Personal Qualities Required: High integrity Trustworthiness Outgoing Engaging Essential Duties and Responsibilities. Tasks may be assigned to Social Services employees and volunteers to manage workloads and efficiencies, and to provide optimal service to clients. + Social Services Know, implement, and follow existing programs, policies, and procedures. Implement changes as may be directed. Keep knowledge current of local and regional services available to the community. Interview clients and assess their requests for assistance to determine the type of assistance to be provided. Provide direct assistance to meet requests that are within the scope of the Social Services programs. Refer clients to other resources available in the community. Assist clients with obtaining services from other agencies. Prepare designated quantities of food and personal items for distribution as needed. Alternatively, help clients make their food and personal item selections in the food pantry. Take inventory of goods on hand as needed. Make order or submit an order request to the appropriate personnel for placing an order. Receive food and material orders and donations. Issue receipt for donations of monetary and in-kind gifts. Record amounts received. Stock shelves. Store food and other materials according to Food Codes, established standard and procedures. Drive vehicle to pick up food orders or donations as necessary. Orient assigned personnel, both paid and volunteer, to the work of the department and the departments role in the work of the outpost. Train personnel to perform assigned tasks and to safely carry out duties. Supervise department personnel. Supervisory responsibilities create work schedules, manage attendance, assign job tasks, and guide, manage, and evaluate job performance. May make recommendations for personnel actions such as pay raises, promotion, demotion, commendations, disciplinary actions, and termination of employment. Refer clients to corps officer for pastoral contact if client requests. + Administrative Research and write grants to procure funds in support of Pocatello Outpost social services and programs, coordinating grant writing efforts with the Grant Writer for Southern Idaho to maximize outcomes. Answer telephone. Check voicemail regularly. Route phone calls or take and deliver messages. Return phone calls as needed in relation to job duties. Greet, screen, and direct visitors and guests. Perform general office duties maintain files/filing systems (both hard copy and electronic), photocopy, fax, mail, lists, create posters signs. Create, produce, and provide reports as requested. Coordinate, process, and maintain center reports, statistics, and other information as required. Filing an end of month report with DHQ as well as the Officers in charge. Sending end of day emails to Officers in Charge. Speak on behalf of The Salvation Army Pocatello Outpost to tell its story and local needs through presentations to community organizations, agencies, and potential funders. Attend job-related meetings as requested, including Service Unit Advisory Committee meetings to make reports and take minutes. Work with outpost staff to set-up and host meetings with paid and volunteer applicants for staffing seasonal programs, e.g., Christmas, Back-to-School, etc., as requested. Interview job applicants and distribute and collect completed applicant forms as needed. Process expense and income transactions for accounting and recording in a timely and accurate manger. Includes coding, attaching proper documentation, obtaining payment approval and emailing email to Divisional Headquarters Finance Department for payment and recording. Receipt and account for cash, gift card, and in-kind donations when received, making additionally required records at the time of receipt. Keep track of office supplies to ensure an adequate inventory on hand. Give the corps officer a list of needed supplies as needed or at designated intervals. Pick up and drop off mail at Post Office as necessary. Receive mail and packages. Open and distribute as appropriate. Keep assigned work and public area(s) neat, clean, and safe, and keeping informational materials supplied and straightened. Recruit and train volunteers to support Service Center operations. Protect confidentiality of information. Schedule and organize at least four annual food drives annually in the community, which seasonal school food drives, Turkey Bowl, and Back to School Snack Drive. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PHYSICAL ACTIVITIES Reaching extending hands and arms in any direction. Fingering picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling Pulling using upper extremities to exert force to draw, haul or tug objects in a sustained motion. Lifting raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Pushing using upper extremities to press against something with steady force to thrust forward, downward, or outward. Grasping applying pressure to an object with the fingers and palm. Talking expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly. Hearing perceiving the nature of sounds at normal speaking levels with or without correction. Repetitive motion substantial movements (motions) of the wrists, hands, and/or fingers. Driving or riding in a motor vehicle long distances at night and in all types of weather conditions encountered in work locales. PHYSICAL REQUIREMENTS Lifting up to 50 pounds may be occasionally required and up to 10 pounds frequently required. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. MENTAL REQUIREMENTS Organize projects, set priorities, calculate, catalog, inspect, analyze, plan, comprehend, and cooperate with others. ENVIRONMENTAL CONDITIONS The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. MISCELLANEOUS: The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered. Must have a valid drivers license and a good driving record. Must pass a motor vehicle record check. Must pass The Salvation Army's driving education course within 30 days of employment. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. The Salvation Army reserves the right to revise this job description at any time. This job description reflects managements assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. Qualifications Education Required + High School or Equivalent or better Licenses & Certifications Required + Food Handler's Card + Driver's License Experience Required + Minimum of two years experience working in social service or customer service-related jobs Prior experience must include one year's office, clerical, administrative support involving use of data entry and word processing programs. Preferred + Prior experience grant writing and employment/volunteer experience with The Salvation Army, preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: The Salvation Army, Pocatello , Social Services Coordinator/Administrative Aide, Other , Pocatello, Idaho

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