CRC Technician I

Company: Western States Equipment Company
Location: Pocatello
Posted on: May 3, 2021

Job Description:

Description JOB SUMMARY: This position is responsible for performing the quality and efficient disassembly, cleaning and inspection of components with appropriate guidance from more senior CRS technicians, with some skill-level appropriate independent work. ESSENTIAL FUNCTIONS: + Disassembles, cleans and inspects major machine components efficiently, correctly and safely with some technical assistance and guidance. + Qualifies all parts for reusability with some technical assistance. + Looks up and orders parts utilizing SIS, TMI. + Uses Cat technical information, including: service manuals, operations manuals, SIS Web, TMI, SIMSI and STW to address technical issues. + Writes detailed and accurate service reports for every component repair. + Performs all required tasks in accordance with printed procedures. + Assists other CRC technicians as needed. + Handles all customer inquiries in a prompt and professional manner. + Adheres to all customer care standards. + Actively cares and advocates safety at Western States. Adheres to all applicable safety policies, procedures and standards. + May accomplish training and serve as a team member in support of Western States strategic programs, projects, and initiatives. + Work within and promote corporate vision, mission, and values of the organization. + Performs other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES: + Working knowledge of Microsoft Office recommended. + Ability to learn and use computer systems (ET, STW, Parts Integration, SIS Web). + Ability to develop and maintain effective working relationships with others. + Consistent attendance and timeliness. + Ability to work overtime with little or no notice. EDUCATION AND EXPERIENCE: + Proof of high school diploma or General Education Degree (GED). + Associate Degree from an accredited vocational school preferred or comparable work experience required. + One to two years minimum experience working on heavy equipment in a Caterpillar or similar environment or experience working on other types of equipment (automotive, diesel, etc.) in a similar environment. Component rebuild experience preferred. + Must be able to communicate (speak, read, comprehend, write in English). PHYSICAL CHARACTERISTICS: + Must be able to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting. + Able to lift up to 50 lbs. in accordance with Western States Lifting Safe Work Practice to include amount and approach. + Must be able to meet all safety requirements for applicable safety policies. + Exposure to extreme temperatures and environment. + Exposure to high noise level. + Exposure to fumes. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Western States Equipment Company, Pocatello , CRC Technician I, Other , Pocatello, Idaho