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Technical Records Specialist 2, University Travel (1045)

Company: Idaho Division of Human Resources
Location: Pocatello
Posted on: December 2, 2019

Job Description:

Technical Records Specialist 2, University Travel (1045)PrintApplyTechnical Records Specialist 2, University Travel (1045)Salary$16.00 HourlyLocationPocatello, IDJob TypeFull TimeDepartmentIdaho State UniversityJob Number03744Closing12/8/2019 11:59 PM Mountain

  • Description
  • Benefits
  • QuestionsDescriptionThe successful candidate will process travel requests for Idaho State University.Provides technical support for programs and organizational activities to convey information, determine compliance, and resolve difficult situations; uses expertise in the implementation and maintenance of technical program guidelines; perform related work.Example of DutiesThe key responsibility of this position is to process travel advances and reimbursements for all faculty and staff at Idaho State University. Additionally, the successful candidate will cover other areas in the Finance office as needed.Incumbents perform complex and difficult program support functions for multiple or highly specialized programs. Incumbents have the authority, knowledge, and judgment to devise solutions that fall outside existing policies and procedures. The work requires problem solving and negotiation skills with authority to act on decisions made. Incumbents serve as a program expert; and provide guidance and assistance regarding complex program rules and regulations to office staff and external customers. Due to the nature of the work, incumbents have frequent contact with internal and external customers, which requires good public relation skills.Incumbents function with considerable independence and exercise discretion in applying policies and procedures. The work requires extensive knowledge of department programs and objectives.Incumbents may supervise support staff or perform leadwork duties.Minimum QualificationsExperience:
    • monitoring record systems to identify and correct errors
    • interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs
    • analyzing information and researching a variety of sources to identify and resolve problems or issues
    • dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations
    • entering and retrieving data using a computerized record system
    • composing and proofreading business correspondenceSupplemental InformationSome positions may require:Experience: conducting sensitive fact finding interviews; storing, retrieving and compiling information in a report format using database software; using spreadsheet software; reviewing/assessing health care claims; reviewing/assessing dental claims; working with sensitive or restricted data; operating word processing equipment and software at the rate of 40 wpm; creating mass mailings using mail merge functions; using presentation software such as Microsoft Publisher and Power Point; using knowledge of HIV medication on the job on a frequent or re-occurring bases; working in a call center environment.Some knowledge of: supervisory practices; data management; managed health care systems and principles; a correctional health care environment and associated principles and practices; medical terminology; mental health and substance use disorders programs and terminology; medical coding; financial record keeping.Good knowledge of: university academic and/or vocational program requirements and experience applying university policies and procedures to determine graduation requirements; the operations of a Motor Pool program; medical terminology/documents; sales & use tax and employer income tax withholding; controlled substance schedules, brand drug names; generic drug names, and other drugs with abuse potential.Fluency in one or more of the following: speaking, writing, reading both Spanish and English.Thank you for your interest in employment at Idaho State University!If you have questions about this position please contact us at:Email: hr@isu.eduPhone: 208.282.4828To view all our available positions please visit us online at jobs.isu.eduhttps://dhr.idaho.gov/StateEmployees/Benefits.html*Benefits may not be applicable for temporary or seasonal positions.01MQ1 - Please select the response the best describes how you have gained experience monitoring record systems to identify and correct errors.This experience is typically gained by at least one year of experience monitoring records systems, identifying problems and correcting errors in a professional setting.It is important that your resume clearly support your response to this question. Specifically, the resume should reflect your work experience and should include: position(s) held, dates of employment, as well as a brief description of responsibilities and duties performed. If your selections are not supported in your resume you may not receive a passing exam score and will be removed from consideration. Providing unsupported, inaccurate, or false responses may also limit your eligibility for future state employment.
      • I have no experience performing these tasks.
      • I have at least six months of full-time work experience performing these tasks.
      • I have at least one year of full-time work experience performing these tasks.
      • I have more than one year of full-time work experience where I was consulted by other workers to assist them in this task, or assigned by my supervisor to train new employees in this task.
      • I have at least three years of full-time work experience performing these tasks.02MQ2 - Please select the response the best describes how you have gained experience analyzing information and researching a variety of sources to identify and resolve problems or issues.This experience is typically gained by at least one year of professional experience performing extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.It is important that your resume clearly support your response to this question. Specifically, the resume should reflect your work experience and should include: position(s) held, dates of employment, as well as a brief description of responsibilities and duties performed. If your selections are not supported in your resume you may not receive a passing exam score and will be removed from consideration. Providing unsupported, inaccurate, or false responses may also limit your eligibility for future state employment.
        • I have no experience performing these tasks.
        • I have at least six months of full-time work experience performing these tasks.
        • I have at least one year of full-time work experience performing these tasks.
        • I have more than one year of full-time work experience where I was consulted by other workers to assist them in this task, or assigned by my supervisor to train new employees in this task.
        • I have at least three years of full-time work experience performing these tasks.03MQ3 - Please select the response the best describes how you have gained experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.This experience is typically gained by at least one year of professional experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.It is important that your resume clearly support your response to this question. Specifically, the resume should reflect your work experience and should include: position(s) held, dates of employment, as well as a brief description of responsibilities and duties performed. If your selections are not supported in your resume you may not receive a passing exam score and will be removed from consideration. Providing unsupported, inaccurate, or false responses may also limit your eligibility for future state employment.
          • I have no experience performing these tasks.
          • I have at least six months of full-time work experience performing these tasks.
          • I have at least one year of full-time work experience performing these tasks.
          • I have more than one year of full-time work experience where I was consulted by other workers to assist them in this task, or assigned by my supervisor to train new employees in this task.
          • I have at least three years of full-time work experience performing these tasks.04MQ4 - Please select the response the best describes how you have gained experience entering and retrieving data using a computerized record system.This experience is typically gained by at least 6 months of experience in a work setting where I was required to enter and retrieve data in a database records system or other computer records system.It is important that your resume clearly support your response to this question. Specifically, the resume should reflect your work experience and should include: position(s) held, dates of employment, as well as a brief description of responsibilities and duties performed. If your selections are not supported in your resume you may not receive a passing exam score and will be removed from consideration. Providing unsupported, inaccurate, or false responses may also limit your eligibility for future state employment.
            • I have no experience performing these tasks.
            • I have at least six months of full-time work experience performing these tasks.
            • I have at least one year of full-time work experience performing these tasks.
            • I have more than one year of full-time work experience where I was consulted by other workers to assist them in this task, or assigned by my supervisor to train new employees in this task.
            • I have at least three years of full-time work experience performing these tasks.05MQ5 - Please select the response the best describes how you have gained experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations.This experience is typically gained by at least one year of professional experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.It is important that your resume clearly support your response to this question. Specifically, the resume should reflect your work experience and should include: position(s) held, dates of employment, as well as a brief description of responsibilities and duties performed. If your selections are not supported in your resume you may not receive a passing exam score and will be removed from consideration. Providing unsupported, inaccurate, or false responses may also limit your eligibility for future state employment.
              • I have no experience performing these tasks.
              • I have at least six months of full-time work experience performing these tasks.
              • I have at least one year of full-time work experience performing these tasks.
              • I have more than one year of full-time work experience where I was consulted by other workers to assist them in this task, or assigned by my supervisor to train new employees in this task.
              • I have at least three years of full-time work experience performing these tasks.Required QuestionAgencyState of IdahoAddress304 North 8th StreetBoise, Idaho, 83720Websitehttps://www.governmentjobs.com/careers/idahoApplyYour browser does not support the IFRAME feature, which is required by this web page.

Keywords: Idaho Division of Human Resources, Pocatello , Technical Records Specialist 2, University Travel (1045), IT / Software / Systems , Pocatello, Idaho

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