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Healthcare Member Advocate

Company: Concentrix
Location: Pocatello
Posted on: June 17, 2022

Job Description:

Job Title:Healthcare Member AdvocateJob DescriptionBecome part of a member focused healthcare company; You will be at the center of our members' healthcare needs. While providing compassion, patience and understanding- you will respond to customer inbound inquiries via phone and provide world class customer service through first contact resolution.**WHATS IN IT FOR YOU?**+ A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with+ Endless career opportunities and clear paths for career development+ A competitive salary+ Inclusive perks and benefits+ Opportunity for monthly performance incentives**WHAT YOU WANT MATTERS TO US**Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in peoples day. If so, Concentrix is a great place for you. Every day we spread positivity through others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.This role is the perfect opportunity for someone considering a career in customer services in the healthcare sector.**WHAT WOULD YOU BRING TO OUR TEAM?**Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, compassion for others, and passion will help you excel in this role.**TO BECOME A PART OF OUR TEAM:**+ List of criteria including background+ Education needed+ Availability needed+ Background clearance etc.**CALL US HOME:**If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.Concentrix is an award-winning global CX solutions company who creates amazing experiences for the worlds best brands and their customers. Were an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Learn more: Concentrixon Facebook -Concentrix on Instagram -www.concentrix.comThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.Location:USA, Pocatello, IDLanguage Requirements:Time Type:Full time

Keywords: Concentrix, Pocatello , Healthcare Member Advocate, Healthcare , Pocatello, Idaho

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