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Program Manager

Company: TekSynap
Location: Pocatello
Posted on: May 27, 2023

Job Description:


  • Review program request documents, create initial program, or task plan through requirement and create project charter.

  • Review functional/non-functional requirements, create communication, and risk plan, and update overall program or task plans.

  • Review tasks lists and estimates, create resource plans, review detailed design specifications, and update program plans.

  • Assist with coordinating and scheduling user acceptance testing.

  • Update task documentation and create task closure documents.

  • Provide PMI project management principles to plan, execute and finalize IT projects according to SDLC with scope, budget, and schedule.

  • Run complex projects/programs from design and development to production.

  • Define resources loading and schedule for project/program implementation.

  • Create strategies for risk mitigation and contingency planning.

  • Plan and schedule project deliverables, goals, and milestones.

  • Direct and oversee Contractor project engineering teams and manage conflict within the Contractor groups.

  • Document functional requirements for hardware and software.

  • Perform Contractor team assessments and evaluations.

  • Efficiently identify and solve project issues.

  • Design and maintain technical and project documentation.

  • Create cross-functional and/or cross-segment teams.

  • Shall have strong experience with Microsoft Office products, Project, and SharePoint and be comfortable manipulating data in various formats to create project reports and tracking mechanisms suitable for presentation to FBI Executive management.

  • Shall manage and oversee staff ticket closure rates, performance related Service Level Agreements (SLA), compiling reports on performance metrics to monitor or increase staff performance, ensure SLAs are met and exceeded, and for providing metrics and reports to customer Managers.

  • Provide worldwide (CONUS and OCONUS) support in a fully unified, integrated manner.

  • Recruit and Retain program staff.


    • Six years as a Certified Project Management Professional (PMP) required

    • ITIL certification within last 5 years required

    • SAFe certification within last 5 years required

    • Have at least 6 years of Program/Project planning and management experience; and 10 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields; have experience with the Information Technology Acquisition process and its milestones; have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation.

    • Must possess Active TS Clearance with the ability to pass a CI Polygraph.

    • Experience managing large-scale enterprise contracts for the Federal Government or DoD.

    • Experience with the DoJ/FBI is highly desired.

      We are seeking a Program Manager to join our team supporting the Federal Bureau of Investigation in Pocatello, ID.
      TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
      We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
      Visit us at www.TekSynap.com.
      Apply now to explore jobs with us!
      The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

      • Establish Focus

      • Change Management

      • Develop Others

      • Oral Communication

      • Written Communication

      • Interpersonal Awareness

      • Build Relationships

      • Analytical Thinking

      • Conceptual Thinking

      • Strategic Thinking

      • Technical Expertise

      • Initiative

      • Foster Innovation

      • Results Oriented

      • Teamwork

      • Customer Service

        The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

        • Location: Pocatello, ID

        • Type of environment: Fast paced, deadline-oriented environment

        • Noise level: Medium

        • Work schedule: Regular daytime shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs

        • Amount of Travel: Less than 10%

          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
          US Citizen
          Active Top Secret clearance
          OTHER DUTIES
          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
          In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
          ID: 2022-3463
          External Company URL: https://www.teksynap.com/

Keywords: TekSynap, Pocatello , Program Manager, Executive , Pocatello, Idaho

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