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Business Unit Manager

Company: Amy's Kitchen
Location: Pocatello
Posted on: May 23, 2023

Job Description:

Directly manages tactical and strategic initiatives in assigned Business Unit in accordance with established company goals, procedures, quality standards, and government or regulatory guidelines.
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Assumes overall responsibility for the performance of the Business Unit. Recognizes areas of opportunity in Business Unit that improve Employee Safety, Product Quality and GMPs/Food Safety, Sensory, Cost, Productivity, and Employee Satisfaction/Morale and empowers team members to take job-appropriate ownership of initiatives to drive improvement.
  • Advocates a Continuous Improvement mindset among the Business Unit team members, promoting the use of CI methodology including root cause analysis (RCA), "go and see" or "grasp actual conditions" (gemba board review), Problem & Resolution, verification/validation audits, reduction of waste, etc., as part of standard work to solve problems. Once CI methodology is proficient among team members in Business Unit, advocates for more reliance upon tools to facilitate distribution of information.
  • Creates a culture of problem solving among team members in the Business Unit. Supports a culture based on engaged team members actively promoting ideas to improve the Business Unit and on taking ownership of trialing ideas before suggesting them to Plant Management. - Supports a culture whereby proven employee ideas can be implemented expeditiously in the Business Unit.
  • Champions Amy's Safety Program within the Business Unit by empowering Business Unit team members to own Safety. Understands the safe operation of each piece of equipment and holds team members accountable to work in compliance with these standards.
  • Builds strong relationships with support departments. Utilizes these relationships to help support improvement in processes, conditions, and equipment within the Business Unit.
  • Collaborates with the plant management team to establish effective KPIs and operational objectives that drive improvement year after year in the Business Unit.
  • Coaches team members to audit to ensure standard work within the Business Unit in relation to: Employee Safety, Product Quality and Food Safety, Sensory, Cost, Productivity, and Employee Satisfaction/Morale. - Strives to continuously improve upon existing standards. - Where no standard work exists, empowers team members to establish it.
  • Supports forward-looking production planning within Business Unit and ensures team members adhere to a proactive, system-based approach to planning.
  • Leads management of the budget and other productivity / cost KPIs (e.g., alias adjustments, material usage variances, etc.) for the Business Unit. Empowers team to take corrective action to address practices on the floor that negatively impact budget or KPIs. - Utilizes P-D-C-A to ensure corrective actions are effective. - Is responsible for setting, executing, and meeting productivity stretch goals for the fiscal year.
  • Drives a Continuous Improvement approach through the Business Unit with regards to consumer complaints. Ensures team members regularly receive consumer complaints and that appropriate action is taken to correct deficiencies and to reduce further complaints. - Commits to reductions in key consumer complaint areas specific to the Business Unit and demonstrates sustained improvement year over year.
  • Accountable for Business Unit's adherence to controls and procedures as established by R&D, Engineering, or Quality Assurance. Empowers team members to audit regularly to ensure standard work. - Demonstrates a bias for action when deviations are observed.
  • With the support of the QA Manager and QA Supervisors, is responsible for implementing and enforcing procedures that are part of the overall plant food safety management system and the SQF standard.
  • Works with Business Unit team members to find ways to optimize throughput while maintaining safety and quality. Works with team to assign labor and equipment to meet scheduling needs or resolve operational issues.
  • Constructively and expeditiously confronts and resolves employee conflicts.
  • Maintains a positive work environment. Promotes a high level of teamwork by maintaining a cohesive group and by managing in a positive work environment that is inclusive and with an open door policy at all levels.
  • Develops controls and procedures to ensure smooth flow of information and communication. Organizes cross-functional meetings between departments as needed.
  • Actively supports the development of all team members. Coaches and mentors Supervisors and Team Leaders to inspire exceptional leadership.
  • In this individual's absence, Business Unit Supervisors can cover their duties and responsibilities.
  • Performs other duties as assigned by the plant management team.

    It is the responsibility of all employees to uphold the mission of the Amy's Food Safety and Quality Policy. - This includes following all Food Safety and Sustainability programs and participating in all required training.
    Directly manages Business Unit. - Supports team members in the Business Unit. - Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. - Responsibilities include interviewing, hiring, and training employees planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    Qualifications and Skills
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Bachelor's degree (BA or BS) from four-year college or university and four years manufacturing experience and/or training; or equivalent combination of education and manufacturing experience and/or training.


      • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English (and Spanish, where applicable).
      • Ability to write reports, business correspondence, and procedure manuals in English (and Spanish, where applicable).
      • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in English (and Spanish, where applicable).


        • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
        • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


          • Ability to define problems, collect data, establish facts, and draw valid conclusions.
          • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

            The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Amy's Kitchen, Pocatello , Business Unit Manager, Executive , Pocatello, Idaho

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